Terms of Service

Terms of Service

By accessing or using our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.


1. Agreement to Terms

By using SMM.FYI, you acknowledge and agree to these Terms of Service in full. If you do not agree with any part of these terms, you must discontinue use of our platform immediately.


2. Service Overview

SMM.FYI provides automated social media marketing services, including followers, likes, views, engagement boosts, and related promotional services.

We do not create social media accounts or request access to private account information. All services are delivered through automated systems and external provider networks.

Service availability, speed, quality, and features may change at any time without prior notice due to provider updates, platform changes, or technical limitations.

We reserve the right to:

  • Modify service descriptions
  • Adjust delivery methods
  • Pause or discontinue services
  • Remove services without notice

If conflicting information appears across the website, the service title and main description will take priority over notes, FAQs, or older text.


3. Order Rules & Refill Policy

To ensure proper delivery, customers must follow all service requirements:

  • Accounts and posts must remain public during delivery
  • Do not place multiple orders for the same link simultaneously
  • Orders cannot be edited or canceled after submission unless there is a verified issue
  • Deleted content or private accounts void refill eligibility
  • Username changes may void refill eligibility
  • Refills are only available on eligible services and within the stated refill period
  • Refill requests may require screenshots or verification

Refill times may vary depending on provider demand and platform updates.

We do not support:

  • Pornographic content
  • Political or extremist content
  • Content intended to create controversy or harassment

Orders violating these rules may be canceled without refund.


4. Refund Policy

All sales are final.

Deposits made to your account balance are non-refundable unless otherwise stated. In certain situations, refunds may be issued as account credit at our discretion.

Refund guidelines:

  • Fully canceled orders are automatically refunded
  • Partially completed orders receive proportional refunds
  • Duplicate orders are not refundable
  • Incorrect or invalid links may qualify for cancellation and refund
  • Orders placed incorrectly by the customer are not guaranteed refunds

5. Payments

We accept payments through:

  • Credit/Debit Cards
  • Cryptocurrency

Payments are processed through third-party providers and may require additional verification.

Crypto payments are credited after the required blockchain confirmations are completed.

We reserve the right to reject, cancel, or flag suspicious transactions for security purposes.


6. Chargebacks & Disputes

Opening a chargeback or payment dispute without first contacting support may result in:

  • Permanent account suspension
  • Balance removal
  • Service termination

Users agree to contact support first to resolve any billing concerns.


7. Social Media Platform Responsibility

Customers use our services at their own risk.

SMM.FYI is not affiliated with Instagram, TikTok, YouTube, X, Facebook, or any other social media platform.

We are not responsible for:

  • Account suspensions
  • Shadow bans
  • Content restrictions
  • Platform penalties
  • Loss of engagement

Users are fully responsible for complying with each platform’s terms and policies.


8. Service Availability

Services may become temporarily unavailable, delayed, modified, or permanently removed at any time.

We do not guarantee uninterrupted service availability or exact delivery speeds.

SMM.FYI is not liable for losses caused by provider outages, platform updates, or service interruptions.


9. Account Conduct

Abuse toward staff, fraudulent activity, threats, harassment, or misuse of the platform may result in:

  • Account suspension
  • Permanent bans
  • Removal of balance or services

We reserve the right to refuse service to anyone at our discretion.


10. Service Limits & Requirements

Every service includes its own requirements, limits, and delivery expectations listed within the service description.

Failure to follow those requirements may result in:

  • Delayed delivery
  • Partial delivery
  • Order cancellation
  • Loss of refund eligibility

It is the customer’s responsibility to review all service details before ordering.


11. Support

For assistance with orders, payments, or technical issues, please contact our support team through the support ticket system available on the website.

Support URL: https://smm.fyi/support

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